Tell your telephone sales of ten small know-how

With the development of e-commerce, telephone has not just communication tool, has become the marketing, business development and important tool. This article will tell you how to telephone interviews in effective boot client, get the information you want to achieve sales of small skills.

1. first of all, you must clear the purpose of this phone interview, want to know what you think through what this phone interview.

2. before you call, you should achieve the expected goals of the design process, you can prepare a list of questions and answers may be prepared.

3. can a company or organization of multiple calls, not only can help you find the right interviews object, can also help you understand the company's operation mode (for example, the project's decision-making process, purchasing process, etc.). If you need to make many similar enterprises of the same phone, this information will help a lot. The human resources department, Chief Executive Office, the Purchasing Department, investment Department, etc. can be carried out their first contact with the sector.

4. Select a company of high administrative departments (such as the President's Office) began to telephone interviews is a better choice. Because the company President or CEO Secretary will normally be clearly know what Department in the company or who is responsible for such work. Taking into account their work are very busy, come straight to the ask a question is a good choice, for example: does your company who is responsible for ... ... Work?

5. If you are from a higher position (for example, from the President's Office) to get a lower position of the contact information at the beginning of the interview, you should tell the higher positions or positions to enhance the credibility and importance of the interview. For example: your company Chief let me call you, look ... ....

6. in your personal and company's brief introduction, you should first consult the respondents of the license, and then enter the phone interview of formal content.

7. If the respondents are very busy at this time, as far as possible, and respondents agreed time the next interview. Conventions should be used selectively, such as the use of you at our next interview make it tomorrow morning or afternoon?, is a 2-point or afternoon?.

8. telephone interview with ongoing attention to listen to background music phone, for example: ringing the doorbell, someone spoke, and so on, you should ask the respondents would have to go out of the deal, this shows that you respect for respondents.

9. improve your ability to ask questions and listen. By asking questions to guide your telephone interviews, the respondents answer correctly understand customer intent, including voice-overs.

10. Finally, and most important. We must have faith and perseverance, keep it up and you will be able to find the information you provide to or purchase products.