Good communication when a marketing champion is not difficult

Keywords: communication skills sales champion

Looking Ryu Xiaoxia alone, it is hard to imagine this outspoken person, the young girl who is in need to lead the 4S sales operations of the Sales Manager, but also a Faw Toyota 4S Sales Manager. However after some talk, journalists found the once in a competitive, strong opponents such as forest automobile market, Guangzhou has created a sales record of girls is today's achievements, not like her own "way smooth Lee" lucky so simple. And now this self-confident, optimistic sales champion is leading his team to win the next Championship.

Daren archives

Name: Liu Xiao Xia

Posts: Faw Toyota Foshan Chun Ahn 4S shop vehicle Manager

Industry experience: 2003 entered the automotive industry, from a salesman to Chun Ahn Toyota sales manager, 5 years of service to the broader insurance group engaged in the Toyota brand sales work, and in 2004-2006 for the third consecutive year, obtain sales champion, became wide insurance Auto Group of a record.

Daren quote: do a good sales person, and it's the most important is good communication.

Join a month selling cars 10

Liu Xiao Xia said she entered the automotive industry and how many there are coincidences. In 2003, recently graduated she participated in an automotive industry job fair, at that time, learn accounting in her car and not much to know, "I was not even a car brand, let alone know how much expertise. "However, the interview questions and could not answer, she had accidentally been hired. Later, she asked then wide warranty Toyota sales manager of the interviewer what Tigers, why take a car without understanding "Rookie", he answered that she behaves honestly made him believe Liu Xiaoxia will become a good sales person.

Sure enough, on entering the broad guarantee of Toyota's first month, she sold 10 Toyota car car performance was more than a lot of old salesman, become the month sales first runner-up in the shop. Since then, even in the car industry slowdown in 2004, Liu Xiao Xia still won wide insurance group sales at the end of the Championship, and in 2005, 2006, the champion title, created a group of a record. Her own performance, then select tell others hired she is a right choice.

Will not be difficult to sell vehicles of communication

Join a month selling cars 10 Liu Xiao Xia now also think, then do auto sales in fact and not much more difficult, as long as the number and customer communication. Then, she has many mastering knowledge no automobile, is sincere communication with customers. It is now a wide insurance group sales record holder for her, when talking about how to do a salesperson, still think, honest communication with the customer continues to be the most important, you also need to have professional knowledge and ease face work unpleasant mental qualities.

Liu Xiao-mentioned, in 2006, since consumers adjust cost caused Crown car has increased by several thousand dollars, she received a customers: order of the Crown would have been due to the delayed delivery of manufacturers need to increase, but at that time, the company decided to follow original price to sell the car to the customer, the customer also require companies to send more. At that time, Liu Xiaoxia a message and the client, the result is customer complaints to the company's customer service department. Later, after her efforts, the matter is resolved, through this thing, she understands that customer as the point of view, there are a number of "irrational" requirement is normal, when the key is to face the problem of their mentality is good enough.

Job is to sell Toyota

In talking about your own experience, Liu Xiao-think it's very smooth, on the one hand, Faw Toyota in the automobile market in has been a strong brand, and on the other hand their own team has been good. Now, your own battlefield from Guangzhou to Foshan, himself from one line of salespeople become Chun Ahn Toyota's sales manager, and then put yourself into the automotive industry what Tiger has also become the Foshan Chun Ahn Toyota's General Manager. Although she has repeatedly stressed that access to today's achievement is the brand and team environment makes himself, however, optimistic and self-strengthening her personality is undoubtedly of great help.

Enter 2008, Liu Xiao Xia think car industry becomes difficult, on the one hand, the "feel the rich few", on the other hand a competitor's perfect makes market is highly competitive. But even so, she didn't ever want to switch, "in fact do automotive and other industries are almost done, I believe that our own work to do it will be successful." Furthermore, entrants to five years, she has had a Toyota brand feeling, "I think if I don't sell Toyota car one day, it's about my let's" doesn't work anymore. She said, five years, with nearly 200 members have left the car industry, but she persevered, and achieved good results, the most important thing is to remain resilient personality.

Auto da man

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