We are always selling the merchandise is not worry?
What reasons, have a good analysis too!: Let me talk about my views! hope to everyone to help.
First of all, you have to sell something if there is a corresponding customer groups, for example, you have a large number!, but this is not the time buyers are shopping to buy, you then propaganda, it is very difficult to do!
Second, the picture is too bad! customers are not clear what kind of goods, he will Angers click purchase!
Third, not very good at managing! shop merchandise at sixes and Sevens.
4, the introduction is not perfect! only one trade name, who know what is the use?
Five, not paying attention to and customer communication! to win the war, only touch the goods, the customer with emotion to move. At that time, send e-mail or QQ message, ask customers what advice, and more!
Six, not paying attention to after-sales service. For example, what is wrong with the goods, not a good solution for the customer. If your goods and services, this results in a group effect, spread the word of mouth. Couldn't sell the commodity be afraid?
Seven, do a statistical analysis of the goods, it is most important. They built a table, note examples:
These are just examples, specific, hope you can do some good form also seriously!.
8, look at your competitors and see what they have added the latest merchandise, promotions.
There are some small tips, purchase recommendations, or other forum to promote your products. Because it is the online shopping mall, so much time to stay online so that you and the customer. Reply to a message to fast, slow down, some customers have lost the urge to buy merchandise, to strike while the iron is hot.
Customers have problems to solve as soon as possible.
I say for example: a customer bought a piece of jade, is bought in the online shop. But when the customer receives the goods and regret, that's not worth it. Called to say:
"I think your product is not worth the price, I want to return."
"You don't get excited, calm down. If you can put down the phone, I call to you, call fee. ”
The seller will immediately call the past:
"Hello, do you think I am selling commodities not worth the price, you can go to your local jade shop, you put your me buying Jade, ask them: I want to like this with a piece of jade and, may I ask? after you reply to me again?"
"Okay, I'm going to ask. ”
After a few days, see the customer telephones, a call to the past.
"Hello, the other day, you said that piece of jade, do not know now?"
"Oh, I don't. I ask, is the same as with a piece of jade, at least, to twice the amount of money. It seems that I bought or very cheap, I want, find what you buy. ”
In this way, a solution to the customer, the customer also later possible will bring more customers. Handling issues, to know how to work around the problem, resolve, is the key. On the customer voice to moderate, there is an old saying in China: fist not playing smiling face!
To understand one thing: the customer is always right!
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