Wednesday, December 15, 2010

Debt collection experience: my soul-stirring 27 hours

Each person in the life and work will have a different experience. These experiences, for other people, or maybe just a story, of course, there may be an asset. With friends, I will usually be very honest, very hard to listen to them some of their experiences, to feel and to experience them at that time, the experience of feeling and experience. Friends say that I am a good listener, I often bring their own emotions into their telling of the scene. Perhaps for this reason, I know many friends in workers living on some real experience, these valuable experiences for my work and life is very far-reaching.

Some time ago, I saw on the forums have to publish the article on debt difficult, reminding me of a debt collection experience, this experience has been in the past several years, but every time you want to appear somewhat proud, some lucky, some fear, a very complex. So when I saw this post, there is a kind of impulse: I want to experience true presented to everybody, hope to those who have bothered to pay a friend some insights.

2: take over pay

As the saying goes: the ignorant fearless. Pay me in the beginning, I was in such a State of ignorance and fearless, perhaps it is this kind of ignorant, virtually gave me good luck, let me use the simplest way of thinking and ways to deal with complex conditions.

Take over the debt was in me into the company about half a month, I at recruitment of clerks to General Manager Assistant positions. This is the result of my efforts, of course, the recognition with the boss.

When the boss to go to the account of arrears of the task entrusted to me, I readily accepted, no matter by colleagues in the eyes of compassion. Later I knew that this had been in arrears owed two years, from the goods issue to me took over two years, the other only to the payment of the balance of payments, one has to question the quality of our goods have defaulted. Other phase II and phase III project is launched, there are some business we may next. For a capital not strong companies, more than a million of arrears direct impact on the company's entire business operation, that is, the amount of the purchase price to the customer before the next pen order.

Understanding of the situation, I have to finish things. But to tell the truth, I did not want to back out, because the mind is still very grateful boss, are willing to extricate a force, make a copy of the heart.

Forget who the celebrity that character determines people's life and work attitudes. On this I feel is not deep, but I believe that the character determines the way of human communication, character cheerful makes me easier to talk to strangers, and sincere attitude so that I can in a short time and others become friends, these character strengths really gave me to pay out the door.

Life has more than once with facts tell me the truth: the more fully prepared for the likelihood that success. I spent a week in the company's understanding of each other, to collect information to customers calling several times, as far as possible from a conversation with them to get some information, the customer's age, sex, origin, family, etc., these seemingly unrelated but may help me to close the distance between us to work with the information down so that it can be inferred.

These things do appear to be very troublesome, since each company is a large State-owned enterprises, agencies, debt collection involves many sectors, from the Purchasing Department, quality control, installation, Finance Department, almost every sector have had to learn. Although very little, I still learned a lot of valuable information.

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