Tags: 11 behavior customers immediately fall in love with you often have a newcomer asks, in the face of the customer to me how to persuade them to purchase our products? hold to move customers, some new people always make the best of quiver means wide, in front of the customer chatter. But in the end, only to find customers for your words and not interested in, and too lengthy conversation has made his disgust, you hardly an appointment until the next meeting.
With a number of successful life insurance marketing member of the Exchange, we found some regularity in the face of the customer, marketing staff behaviour meets customer expectations, will determine whether he can take you from the bottom. First, speak to true. Only sincere people can win trust. Don't sell products, do not take into account the customer's actual capacity, leading to the customer. Had the salesman in order to enhance its own performance, to persuade a yearly income only proofreading, customers purchase a 20-year, annual need 5000 Yuan investment insurance, second year customers caught paying, you can only choose to surrender, but the little gold and surrender. Since this customer's insurance will hold an extreme attitude, people say how to get money insurance companies. Our life insurance marketers make sure that you do not provide immediate benefits to abandon the long-term gains for your moral conscience of the witness, is your behavior, rather than what you say. Second, give customers a reason to buy. Customers purchasing a life insurance product is that he just need this product, so before you buy, they always want to fully understand the life insurance products for their benefit. Business people in the face of customers don't generalities, highlight the advantages of the product, but the advantages of the product and the customer's needs. Third, let the customer know not, but you're buying this product. Everyone has the mentality, business personnel in recommended products in a timely manner to the customer his situation is similar or the same person also purchased the life insurance products, how they think of this product, make customer confidence, enhance his desire. Fourth, the customer proves that you design to his insurance is consistent with his income level. Many life insurance products are decades of life products before you buy, the customer you are confident that they have sufficient financial strength to be able to meet future payment of insurance policies. Therefore, the salesman General do not from the outset to customer design is too high, no payment of the revenue from customers — the 5 per cent of the 8 per cent, according to the customer's income increases and product innovation, consistently called on the customer's security is increasing. 5. the easiest way to explain the product. Life insurance products, professionalism are relatively strong, let the customer see terms is not a wise choice (even if he is a doctor), but if you own the permeability of the terms did not understand, hard to convince customers to buy. Learn how to use the simplest way to explain the product, focused, ask the customer to the effective time to fully understand the product. 6. do not behave in front of the customer himself. Many customers have little knowledge about life insurance, sometimes ask some very naive question, this time please salesman must not presumptuous to think that he knows all the customer as a fool. Many customers don't like that kind of elated, deeply himself very clever salesperson. If customers really wrong, the smart little, let him know that other people also often make the same mistake, he just made the majority of people are prone to making mistakes. 7. let customers feel very special. Some customers always thinks he is a man of great character, if the salesman can treat him as special people, customers may think that having a friend, more willing to spend more time and you get along, but also more willing to believe in your products and sales. 8. Note to listen to customers, understanding customers ' thoughts. Some customers on his wish to buy products have specific requirements, listen to your requirements and meet customer needs will make sales more successful. On the contrary, simply want to sell your own products, unreasonably disrupt the customer, the customer ear chatter, in all likelihood will fail. 9. you will be able to give customers the kind of service, please speak to the customer, to the customer. Customers not only want to get your pre-sale services, prefer to purchase your product, to get good service, ongoing telephone, greetings, and so on, will give customers a good feeling. If the promised customers do not find an excuse to delay or not to do, such as timely delivery policy, timely renewal premiums received. 10. not in front of the customer to slander someone. Even if there are such competitors or that is not good, never in front of the customer to denigrate others elevate oneself, it is very foolish, tend to make customers ' back. At the same time, not to speak ill of his own company, in front of the customer complained of is not the company, the customer is not assured the policy on a company's own employees were not recognized by the company. 11. when the customer has no intention to buy, don't use the old sales tactics to put pressure on him. Very often, clients do not have the intention to purchase your life insurance products, that time is still active to retreat to his perseverance to appropriate sales? is retreating, can transform a topic about points of interest, or search for another chance to visit, to the customer a purchases of psychological preparation process, do not want to be able to immediately set in stone, after all, this was less lucky.
No comments:
Post a Comment