Tags: marketing sales success attitude elements "attitude is everything. "This is a leading Chinese soccer team ran into World Cup Milutinovic old tongue always of a Word. Roaming the world decades Milutinovic had this as their Bible, and it certainly has its sense.
Some people may want to ask, this attitude is what? both see touched, it is everything?
We take a look at our sales work often occur in a number of things:
When you were a customer refuses to 1st, 2nd, 3rd, 5th, or even more often, you might want the ghost who is difficult to give up work; but you'd think he refused my very good Ah, maybe I was in some ways do not enough, more efforts once might have been able to successfully;
Yesterday has been arranged with a customer, but the outside began many years is not caught in the rain, you might want to forget, today just to rest, after all the rain, the customer will not blame me; but you might think this is just a customer more like I trust my good opportunity if I risked so much rain in front of the customer, the customer will be moved;
When you access terminals, customer rudely refuses, or even a dirty word, you'd think you say be careful Laozi flat you; but you might want to do what he just not things to be happy? do I need some patience and good faith to convince him?
When customers want to know more about your product more deep professional knowledge, you may just not prepared in advance, you can only tell customers and so I went back and ask it to the man in the company; but you may have done beforehand prepared very professional answers to customers, natural smooth transactions.
When customers buy your product, you find that in fact the actual needs of customers is another product, this product is not in your company, you probably thought, he is, anyway, and not my fault, the seller is selling, and then return to my Commission will be also took less; but you'd think the customer bought he does not need, if ignored, will give the customer losses, this violates the basic principles of our sales, also gave the company a bad influence, I have to tell him the truth and to recover the product.
When you are tired after a day of back is not also summarize the pros and cons of this work, is not a structured learning programs to enhance their sales levels?
……
These problems of different answers and processing becomes an outstanding sales person with a mediocre sales is the difference between a watershed.
I think that all successful people, or outstanding performance, success, because their values, their way of thinking, their behavior is different from ordinary people.
I have a friend do mechanical equipment, struggling to talk about a $ 40 million of sin. But at the check-list, found another company's equipment is better suited to the customer, and the lower price. So he gave it all to tell customers, and customers are encouraged to purchase another company's product, the customer was very moved. As a result, my friends rarely took the Commission, on a million was also affected by a company of blame. But in the later period of one year, only through the customer's business has reached one million, and he won in a very high reputation.
We think that encountered the same thing we will not be handled as? will then consider him a fool? Would also like his company so confused and puzzled?
There, in the end the answer is very simple, he buildings look at things differently with the General method! perhaps, this is the biggest secret of success.
There is also a small story.
There are two together with the capital, road scholar encounters a funeral procession. See the black coffin, one scholar was immediately cool half, thought so bad today, the capital of the day was met coffin. So, the mood has plummeted, until you walk into the examination room, which black coffin has been persistent, exhaustion, exam results to present.
And another scholar also saw the coffin, was also surprised a bit, but on second thought: coffin coffin, it's not an "official" and "wood"? OK, OK sign, it seems that this minor Hongyun pledge, will definitely be in high school, so I was very excited, spirits, go into the exam wensi springing, even at high school.
Back to the home, both on the family says that "coffins" really work!
We think about it, why the same people doing the same thing, but the result is a completely different?
Is an attitude!
We use the famous psychologist Alice's ABC emotion theory to explain the problem clearly.
Alice's view, the main source of human sentiments to his faith and his life scenario of evaluation and interpretation. That is, the antecedent (antecedent), through the entities on the evaluation and interpretation of things, as well as on the things of the faith (belief), the bridge, the final decision on what kind of results (consequence).
In the above story, the first scholar is failing because of his examination Frain depletion on, and the reason is the drying up of friendly because bad mood and feeling bad because he saw his believes is "bad" coffin.
Another scholar's great success, because he's fountain in the examination room, Evans on wensi's fountain is because his spirits, spirits also because he saw his believes the coffins "good luck".
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