A senior HR in China seeking marketing people

Keywords: HR personnel manager marketing features company read this article very deep feelings, which in many respects to reflection. Not only in enterprises or in everyday communication, overcome these and change of thinking is very necessary. Although this article some of the content may be biased, but appreciate the author's observation.

I'm in a biotechnology company to work for four years, is doing market before, most recently, he was the boss to the HR Manager. A year of personnel work experience I had on the human nature has a better understanding of the Chinese people (including myself) bad wrong with considerable emotion and helpless. The reason why zoom is the worst instincts of the Chinese people, because I believe I have the following characteristics that many Chinese who is pervasive, so…the those countries than the us. I am a Chinese, and don't want to belittle your own nation, but I think our nation after the hundred years of turmoil, especially the cultural revolution, education is distorted and delays in the overall quality of the nationals at a very low level. I'm following the remarks, both in mortgage-backed Chinese scars, scars in their mortgage, but I believe that a person or a nation, only have the courage to face up to their own weaknesses and faults, improving and powerful opportunities.

First, everyone-mild

Chinese people do not give, but everyone with light, as long as want to despise others, there are always reasons that light. Such as Beijing, Shanghai people underestimate the outsiders who despise outsiders, they begin to despise the rural people, who look down from the North the South, the rich man despise the poor, to drive a disdain for the walk, walk, disdain for the sweeping, dinner disdain for cooking ... Just don't be mutual respect.

In enterprises, performance for the master's disdain for the undergraduate college or University, junior college degree or despise slighted in secondary school, famous despise non-elite schools (depends on what is famous in China!?), ' disdain for the staff, staff of disdain for the workers. More funny is the science of studying liberal arts, belittling science Arts disdain for science, the Marketing Department, technical department belittled technical department belittled in the marketing department. This ain't broke out, I often hear "their technical department level no, not solve the problem of what quality" and "their marketing department staff quality is too low, the basic product knowledge didn't have" ... Such nonsense and bullshit. Is a company, not to reach out to help others stood sarcastic can solve any problem?

To be honest, in a company, are out of work, how much higher than anyone who? to mention everyone holding a bowl. Are Chinese, Embassy of the United States have I said fried on fried, Japan who is not also fishing (yu), the Hong Kong people have said that we are the "great circle", "we have any reason to despise their own countrymen? a compassionate nation will never be a great nation. I never see those who eat tian hungry tall and berate waiter, and our company who took thousands RMB (equivalent to several hundred US dollars) of pseudo white-collar workers, think you suddenly have a middle class, do not know how wide is the whole of the silly things like little hope in this country.

I remember reading, each time the final exam, the total score to be after the decimal point, and then the two scores ranking, according to the ranking of their own choosing seats, so sit sitting in front of despise, teacher, later also said "you sit behind the front not to go play!", it is estimated that the Chinese love underestimation of bad habit is formed at that time.

Second, the lack of team spirit

Natural light, all with learning the mutual cooperation. Coupled with an axe to grind, narrow field of vision, vision, short, so Chinese people in Enterprise it is a lack of team spirit.

I recently implemented performance appraisal company, some Department Manager of sorts, because they, their bonus to fewer, but also by company check, then behind the back, the meeting also has a rough, indifferent, postures. Some colleagues ask me: "not so serious, do not just get a performance appraisal system it?". The system itself was not complex, but undermined the interests of certain persons, so that it becomes complex. The manager would not say that their bonuses, and fewer will say that this sector has become less of a bonus, this sector risks become larger, or provoke sector employees on the system of hostility, to exert pressure on me. So a very simple thing that becomes very complicated.

Chinese people are less likely to put the team personal interests. In fact, in a business, the team interests and personal interests together, well everyone is good, the company broke, the individual could get in a few months ' salary. Foreigners are advocating individual value, but in enterprises and organizations which are guided by the criteria of the individual subject to the overall, this is the correct understanding of the enterprise. So China's professional managers is not professional, there is no team spirit, to individuals or departments over the entire organization. Meeting of the speech is "our Marketing Department," "their technical department" and "their logistic Department," "they finance department" doesn't sound like a company, as a feud. I remember that time a Manager for his staff pay thing asked me "you ...", I was asked a sentence "who are we? company?" he was dumbfounded.

United States in their own children to read the first day of kindergarten, come back and ask "did you do for other children today?" and "you as a teacher to do what?" ... This is the best cooperation consciousness, team spirit. I estimate that China's parents may ask "did you drink milk?" (fear that their children don't have to), "you are in kindergarten, Daddy?" (fear nothing being hit) ... So Chinese people from being education is stressed to oneself, rather than cooperation. NBA the Ka de Le beverage advertisement "I have, I can" be a big domestic enterprises, so "I copied from, I love," "my campaign, I'm happy," things like spread everywhere, in fact, there is an implied a prominent "self".

I don't know why we Chinese people always do correct waste too positive things, or get communism Gypsies, either the individual values in the West to extreme selfishness. A community or a company, an organization should be for all, all for me. Non-cooperation, is not selfish, that own, ignoring the others, this country will not make any progress, a battle, we need to do wangguonu.

Lack of team spirit, enterprise internal friction is, in our company, 40% of the working time is to solve the internal friction of, because between departments too much friction, friction between individuals. So I was feeling, the foreigner tens of thousands of people are too good, let's Chinese enterprises hundred, people like loose sand, this is not a management system or management tool, but a cultural issue. Chinese history is such that old love their own internal and stirred up a play with strangers. Selfishness is too heavy, it does not take into account, the school will not compromise that will not compromise, quarreling struggle every day I Doo, enterprises in the internal friction of ruined.

Third, the suspect, not faith

Do HR Manager can't always communicate with people, I find that our company's special between man and man, and we are not honest always mutual suspicion and often hear such words "I know he is at my ..." and "he's definitely in the boss said to me about anyone ..." and "the things I do not say, do not want trouble ...", who don't speak the truth, people talk bad about after. Thus, the enterprise market issues, production problems into interpersonal problems, simple question get complicated.

Chinese young people do not trust by education, the school will play political tactics, have also played together, turn around and find the teacher a snitch.　　My junior high school teacher in charge of the daily rotation schedule people write disciplinary monitoring reports, Chinese people live without sunlight, so is education. Without faith is also the bad habits of childhood. My mother from childhood education I don't lie, but she did not do so, neighbor to take oil there obviously said no, promised to primary school and I get a bike results didn't buy, often public battery to own home .... So Chinese people lying to play, because family education and school education is not good this lesson. Into the enterprise, it is not honest to colleagues, boss not faith, honesty of the customer. I've just done the personnel manager, many people told me that the personnel manager megaphone of the boss, make this post alley, don't do what I do for a year and found that indeed the boss no big problem, but rather their innate love suspicions, wrong boss boss face the truth. So they create an illusion, but the letter. Enterprises inside the interpersonal conflicts are like this.

We deal with foreigners, have a problem they face, no matter how embarrassed, but this did not prevent him from eating and laughing with you. So foreigners, the meeting may 10 voice, but after only one sound; Chinese meeting, at which no one speaks, but after the May 10 voice. Our boss at the end of the meeting would normally be asked "what are you?" the silence. A conference room, went to his office door shut began opening departments rely on small,. Whether in a social or business, the lower the honesty, the higher operating costs. Chinese only trust with his person by blood relationship, it is hard to believe someone is actually less civilized society a performance.

IV. contempt system

When the personnel manager of the first day, the boss said to me: you're the greatest task is to bring the company's management system. At first you don't understand, then see the boss's efforts, the company's various systems, is basically no one observed. There are two questions: first, the system design itself has a defect, the second is the employee awareness, there is no concept of the system.

Chinese people is very clever, but I don't know how to put the "system" of this thing (including system design and compliance) always do better. I was studying law, I have always thought that the reason why such a strong United States today, is the founding countries of the management system and system design, we can feel at ease to get building. Western system design sometimes can be used to describe the "exquisite", and the implementation of the system in the us almost dull, while Chinese clever of you is that no matter what system you can put it to evade, distort, renovation, until the system is not.

After I have booked a time and attendance system whereby late once detained for $ 10, $ 40 for the second time, the accumulated three meter absenteeism day (because the company late phenomenon very serious). The results came out, my system to take a look at some of the staff was late for three times, think of absenteeism penalty is too heavy, soft heart, the staff said: "the third late reimbursement requests an unpaid leave, personal leave than absenteeism, don't be late" (this is my first to violate the system). As a result of staff still late next month three times, just started to make late after unpaid leave, sick leave later (for sick leave for money less), then each time the late are on sick leave, vacation or even to make a phone call is done ... My bitter experience, reflection on the flood was himself placed gates, a notification: "after the late allowed off afterwards." Not allowed to leave, after the late staff take time off of the time one day in advance, since managers regardless. I then thought of the cauldron inside Kangxi to Bao said: "the AO Bai force I step forward, I'll step back, I really had no retreat retreat!". Finally, it asked that the "late will be allowed to leave." Implementation of the current month is a female employee was late, I notice she was recording absenteeism, and she was going to cry and complain: "I've no excuse for a lesson, now actually be credited absenteeism, you can ask the mane Manager I day late because ...", the last sentence is "the company told not to speak of humanistic management?!" I insist it will depart, thought it was too about human nature, causing such a big mistake.

A time and attendance system implementation

So hard, other systems do not have much to say. I assumed the implementation of institutional management of bitterness for humanity. Many employees secretly said I was the boss of supervision, to please the boss at the expense of the interests of the masses, is really feeling than du e also. Enterprises from 40 to 200 people, manage RADIUS larger, more conflict of values, there is no uniform system becomes loose sand. But our managers feels management used by system management people not used to that system constraints themselves is not used, the staff is system management more uncomfortable, so concerted contempt for the system.

My mother is the smallest one brother, is my xiaojiu, shibajiu when outside, always gave me that three years was the police grabbed 9 times, an average of three times a year, and my mother was always his successful rescue. As long as he was in an accident, my mother would have looked everywhere for relationships (I think she's in the city there is a relationship between the treasure house), such as which love is the criminal police, which is the Public Security Bureau's brother-in-law, keep the gift to send in the past, my mixed 江湖 xiaojiu is proudly.　　So I was very small, there is such a concept, to do anything to find relations, relations have also not afraid of breaking the law. Two years ago I was the xiaojiu 7 years after the age of 40, my estimation of the basic set. I think he is as before in my mother's package fart, habitually disregard national legal systems. Therefore, the system determines the habit, habits, personality, character and decide decision.

5. political sensitivity too high

I talk with employees in the company, usually at the end of said: "today I am talking to you means only the thing itself, there is no other meaning," sounds a bit convoluted. Why would you say? because they are very sensitive. What did you say he needs to be improved, he will think of companies claiming fries him; you ask whether the workload of their sector, he will associate with saturated to the companies wish to speculation he; you ask him recently to continue their studies, he was associate companies wish to fried. He may not care about your conversation with him, but to take a long time wondering why to fire him.

Internal friction of Chinese enterprises, there is a reason to tell the truth of the cost is too high. We like to guess to guess, and mutual mistrust, originally just working on the problem, not to increase the height of the political, so do not tell the truth. For example, I'm a Manager said "you deal with the matter in question", he might think I don't like him, for he intentionally. And then he'll be thinking why I do not like him, is not the last guests did not call me? last will find a reason to come, so the misunderstanding caused.

Have a story, a man went to neighbors to borrow an axe, but he felt that neighbor and his somewhat contradictory, not know will lend him, Justine, more and more, last ran to a neighbor's door and said: "you don't have to borrow an axe me! I will beg you!"

I am a typical special "implied", something like: if not directly say, think this is the account of others, is a culture that is very misleading. I don't like my one subordinate to the extreme, a period of time every day I want to fire him, but the idea like snake wrapped around a tight as possible. But I forced myself to do two things: first, the stand in his perspective, I have a problem; the second is a frank exchange of views with him. The results were a spread that is just something that we still have the opportunity to continue cooperation, results we work with today.

So I forced myself to tell the truth, say at least eliminate misunderstanding of opportunity, not to say even chance.

Chinese people's political sensitivity is high, mostly during the cultural revolution that can left, then specific implicit in the East. Not saying that implied, not to learn the foreigner streaking on the street, but implied too, just somewhat stingy and dark. In fact, mutual distrust will live quite tired, tired, tired. Where there are so many lines?, business is done.

Love can make simple things complicated, one hundred thousand go back, do business, affect the efficiency. Chinese enterprises, fear of the fear that, beware of the heart is too strong, often the simple things complicated. Bluntly, is simple, is to eat cereals grown up, what's so terrible? are you afraid of me, I am afraid of you, mutual fear.

A business inside of political smell is too strong, it has a relationship with my boss. If the boss of the control wishes to is too strong, and to control than he educated professional manager for fun, then this enterprise will most likely become the Imperial Palace in the play, the competition here. China's private enterprises to engage with it, so maybe longer.

None of the environment is completely pure, political behavior is also very good, someone somewhere will be political, but you want to control in an appropriate way. Political behavior is too spread out, it would undermine the integrity.

6. make the "gentleman" error

The real bad guys in the world, just like the real good is not much different. But the Chinese people are very fond of the "good guys" and the "bad guys" and this in itself is very vague ethical standards to judge a person's behavior. Company to fire people, would have workers said: "he is very good, why would you fire him?," come on, if only the "bad guys" can be fried, please tell me where is the "bad guys"?

I never thought that our company's employees are the bad guys, I just judgment he is not qualified business people that if he engage in extramarital affair or gay, that's his values and issues of sexual orientation, and cannot be used to determine the value of his company. If there is no value to the company, Lei I wouldn't have to.

I am in the company's performance appraisal system, each sector each year must be 5% of the employees was rated as not qualified, is in fact my first set of 10%, but then all managers are opposed, had to lower standards. Even 5% of managers are unwilling to do, he

They said to me: "if my staff are eligible, you must make a 5%, what should I do? I have arrange staff take turns doing village." They're great because the feel is a gentleman, worthy of the brothers.

My answer is: "GE phase-out rate is 20%, what do you think of our company's employees are excellent than GE employees?"

The real mistake 10 pieces in 9 parts is a gentleman, such as Mao Zedong and the cultural revolution, Stalin and Xiao, villains and not much chance of making mistakes. Chinese people often give "gentleman," an incorrect definition, and then use it to cover up the truth. If a Manager in the Organization of interest to be "gentleman", and the staff told me that this is a good thing, but if it is contrary to the interests of the Organization to do favors for employees, then this "gentleman" not only worthless, simply become a crime.

For example, the law is a minimum standard of ethics, but it is a clear line, you can in this line even better, but you can't online. Therefore, the legal situation of foreigners "," law in the first place, but not that we learned in high school textbooks of "decadent capitalism, only naked money relationship, no warmth ...", they just put humanity as "evil", and then use laws and systems to prevention; Chinese people talk about "reasonable", the first human nature as a "good", happened again after the punishment, as a result, the law did not comply with the human touch is also increasingly weak, hospitals can look at the patient's death, pedestrians can stand in the street and watch the gangster killings.

Foreigners can introduce flexible working hours, because their staff initiative and self-discipline than us, "collar boss salary on the boss is responsible for" is the basic of professional ethics, as there are streets abroad, according to the traffic light, yourself by drivers because compliance system are integrated into each of blood; if the domestic enterprises engaged in flexible work time, I believe that 90% of enterprises will die horribly. China's drivers are afraid to break even the red light, you call himself according to the traffic light, he'll always press the green light to the cannot drive a car for that day.

Domestic enterprises why very difficult to do performance assessment, because Chinese like Pollyanna, unwilling to others as a negative evaluation, performance reviews do not go on. In fact, when the "gentleman", the nature of hide behind our managers lack confidence, fear of a negative evaluation of subordinates for cause under the counter.

7. pass the buck

Our company always complained that the boss is not authorized, the power is too small to management staff. But encounter real trouble, they will put questions to the boss that a hand: "do you think?"

These managers do not think that he took more than the employee's salary, power than employees, then the problem would be to him, or the boss wants you to do Manager do? but they always separate from the power and responsibility, power is money, tube, never actually powers and responsibilities are equal, you have much power, we must assume responsibilities.

In our company, personnel and financial work is not easy to do, because these two departments on behalf of the company's exercise of his powers, most likely to be managers "resale". When you normally have their affairs, managers will resent that you are in breach of one of his three points, challenges acres of his powers; but hit the employees you want to pay raise, budget cuts such things, they will say: "you pay I agree, but the personnel department disagree!" and "spend this money I agree, but the Finance Department disagree!". In fact, the decision is with them, but there is a problem when they go to staff communication, responsibility and contradictory onto above our heads.

Buck a potential mental consciousness is, see their own problems. The ancient Chinese saying: "he knows well understood and known, confidant to", meaning that people can know anything other than your own, is not, well said. Therefore our company training, we drew up, as I began, but a return to work, it continues to commit mistakes. Because the training that would be the teacher of his total analysis to others head up, so the problem is the responsibility of others.

Damage to the environment is the responsibility of Chinese enterprises. Business at the expense of the environment is get 1 Yuan of profit, maybe our descendants using 100 Yuan price also does not cover. So foreigners launched ISO14000 (environmental management system) certification, the surface is a standard, in fact, the enterprise to protect the environment of a commitment is the sense of social responsibility. Our corporate responsibility to society, how to get to ask employees to take responsibility for the enterprise?

8. lack of inclusive

Some say a man's achievements, depends on his mind. 　　Do the personnel manager, I'm feeling particularly deep. Our company has a Department Manager, the company was founded in the early days the company made a significant contribution, the company has been trying to cultivate him. But his mind is particularly small selfish special emphasis, no inclusive spirit, this is a very fatal flaws. He almost always stands in his position to understand anything, for example, he finds his superior (Director), but less than he is tall, year-end bonus so that he could not tolerate, so he often went to the boss that speak ill of superiors. I told him that the others can do with your supervisor, must have been his strengths, even if others have problems, you should reach an understanding with him and consensus, the reason is simple: you are working for a goal, and he is a superior. But today he still stubbornly looking for any opportunity to attack his superiors. Organizational behavior with words "ass decision brains", egos, his brain was completely his ass (personal stance) control.

I used to joke with my boss, his loss to "martial arts, complete abolition" meridians, mean basic loss of educational, beyond redemption. Whether his work is how strong the ability, he could not have come to a more

Higher management positions, that is, decide the fate of the "character". I even decided that his life would not be successful, at least one argument to prove that his 33-year-old, still no girlfriend.

And they do not like or don't like his others, is on the mind of a great test. Do great things for people's mind is a stretch of opponents, like Li Ao said "man's mind is the" stretch woman. Motorola's CEO Galvin like boat sailing, China vanke's President Wang likes mountaineering, that are practicing heart went, people face the sea and mountains, the open mind nature, even in the mood to shut up. So I always advise employees work more to think about life, many brave the storm, many long exposure. Nest in the Office that point, the point at hand to do things, how far up the atmosphere? a little thing.

We engage in family planning, the population is under control, but on the other hand, only child will ever lose to test our inclusive opportunities. People want to be in an environment in which people encounter conflicts, to keep in touch, not inclusive spirit, hit the negative things that jump, how to cooperate with other people? how to solve conflicts? so Chinese people lack of team spirit, and inclusive.

9. lack of cultural

The inclusive and then extended to expand, is cultural. Create a culture includes scientific, technological, and cultural and humanistic culture, they are developing instrumental and ideological reasoning, I'm here to say that the latter.

I have seen such a case: a Chinese person in a multinational and domestic, have an overseas as CEO, Branch results companies the opportunity to give one he believes professional skills, academic backgrounds than your own foreigners. He went to ask the boss, the boss said, because the company think that foreigners are more humane culture and a more open mind, but to a different country, different cultures and values conflict, require him to various cultures and values of the blend together to achieve company goals, this important than skills.

This case has given me a deep inspiration.

I have always believed that China had th movement after basic no culture, the cultural revolution is more the previous culture are lost. In fact, the Chinese Confucian culture has many good things, we do not carry forward, only to be carried forward, Singapore was Korea develop, the worst is little Japan develop.

Maybe Chinese poor scared, finally caught up with the reform and opening up, so the utilitarian little too. Many around me professional managers in a variety of certificate, MBA degree his own armed to the teeth, they all become economic animal, about the work of experts, it is not going to get along with people. The other day I spoke to a company's colleagues chatting, he said after graduation 6 years, he has not read a novel.

Chinese people like formalism that promote culture is on the hardware, such as engaging in several festivals, take some Temple, several monks were found. People to a vacation in a sea of strolls around, feel that they are cultural. In fact, culture is not the physical thing, it is a spiritual force, is a people-carrier. Poverty is not an excuse not to culture, because there is no culture is poorer. Chinese enterprises do not long, not heavy, technology and management is the idea that the real reason was the lack of entrepreneurship and corporate culture. Others carried out more than 100 years of market economy and enterprise, cultural tradition and the tradition is a temperament, not draw a makeup school-have to be. Now domestic some enterprises a go to military training, enterprises of culture guide names, it's not enterprise culture, is brainwashing forced sex.

With China's staff on literacy, on the human caring, they probably thought you were sick. They will say that the company's atmosphere is not good, communication is not smooth, the Executive Force is not strong, but do not think this is the culture. China's entrepreneurs a rich would bite, arrogant, to write a book that you want to make Forum to drive cars, live in luxury, mistresses, called the police, is never contribute to the community, is the lack of culture.

Qualifications and skills is a measure of a man's hardware standard, but decided the fate of a man is his software, is a kind of personality and attitude, is cultural. So foreigners recruited staff, stressed that "communication" and "team spirit" and "psychological ability" and other such things, they pay more attention to the intrinsic qualities of a person, this is what determines the value of key individuals.