Lomb event began on 17 February this year, the Singapore Health Department says the increase of cases of fungal keratitis may Lomb Yun-ming care solution. As a prudent, Singapore Ministry of health recommend patients suspended Lomb Yun-ming care solution. Lomb company care solution in the Singapore market stopped sales. This matter, the world's many national authorities took action quickly.
However, for the Chinese consumers, you show the hegemonic Lomb, adhering to the present in the Chinese mainland has not found a case similar to Singapore, not willing to accept the return. Until 12 April, Chinese companies Lomb announced voluntary suspension of the Yun-Ming China hydraulic care solution, but is restricted to United States import products factory production, and is limited to replacement. If the problem is in the formula, its domestic care solution can absolve himself? sure, 30 April, homemade Yun-ming hydraulic all-care solution or suspension.
Treat our consumers Lomb and foreign consumers different attitude that China is deeply disillusioned many consumers. However, even many Lomb, internationally known companies do not have double standards in dealing with the Chinese consumers? why? supervision is an important reason. Singapore health services in case of suspected fungal keratitis may increase, and Dr. Karen Yun-ming care solution for the categorical requirements Lomb company care solution in Singapore sale. This attitude must enable operators to palpitation, they dare not respecting consumer behavior?
On the contrary, our departments, hesitant stance seems like an outsider. In countries such as Sudan such events, are also taking the lead in overseas departments found problems before they cause us to alert the relevant authorities. This passive monitoring of frequently occurring properly?
In Lomb turmoil, our authorities simply asked Lomb replacement is done to protect consumers? Beijing Qiu baochang counsel made it clear that the Lomb should handle the returned goods to consumers. Qiu baochang considers that since the Lomb company has decided to suspend sales of hydraulic homemade Yun-ming, the whole care solution and reported State food and drug administration and accredited, it means that this care solution for quality problems, only change the behavior of not retreat is on consumers ' rights. The case, why not a sector stand up and demand Lomb return?
Even more bizarre is that until May 8, Lomb China company also issued a statement through the media, says consumers can continue to be assured the purchase and use of the concept of domestic run mingxin except protein care solution products. Reason is so far, no relevant in China: a case report of abnormal increase. But on April 13, by the people, Shanghai ADR received dozens of patients presenting with Yun-ming care solution. These important information, why is Lomb and relevant departments are ignored?
As consumers as God world-renowned company, to China, but orange health Huainan, showing its arrogant side, when we denounced the lack of sense of responsibility of transnational corporations, also remind the authorities reflect: not just weak supervision and educational, resulting in a variation of multinationals? if this does not improve, China consumer interests is difficult to be protected.
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