Monday, January 3, 2011

To the customer to pay also need to be aware of a few key details

Can you say that you think is the most memorable time debt collection experience?

I think I once proud of debt collection experience, almost every pay some fragments are made me feel unforgettable, in fact, sometimes very moved me, everyone believed that debt is bad, but I'm in the process has also been a lot of people of admiration and respect,

I often come across my debt party told me that let me into their companies do often encounter such a situation, so this time I was very impressed, my most memorable experience, at a time to pay is a bucket of wisdom, it mostly psychological portraits, there is very little dialogue.

Have not met the customer's attitude is very rude? how do you deal with it?

Yes, my experience in such a time, sometimes the customer will be indifferent to you, or even ignore your existence, you will avoid you, he says that you are looking for the man, I met a couple of times a memorable one at that time I was in a very hot summer when I went to a very large, similar mass, such enterprises, there is a need for a bike ride, I'm a human touch of the past,

First, I did see it is him, but he said that man is not on, then the second when I used a small trick, I'm very hot summer there, walk to help them buy a lot of cold drinks, because they do not have air conditioning that place, fans can only a very hot

So I picked in the past, they were touched, moved in the process I talk with them, many people become friends, until eventually he did not say he is the debtor, but he did help me resolve this matter.

The city a large State-owned enterprises had the company owed a large sum of money, or pressure the company a lot of money, but he is our largest customer, ask us in the collection of how to master?

He is your largest client, but I previous said, when your biggest customer does not give you the money, in fact, he also is your biggest traps, the biggest enemy, and when you're not addressing him, not radical living this situation happens, I think you are invisible which is down the him, this time the customer is not for you is a cooperative partnership, you only get the money chase back he is a true sense of the large customer, so I think that when a large sum of money to someone you think are not willing to customers when you have to try, no matter how much the mobilization of the company, you must organize a debt collection group, for this customer to do, like sales, develop a plan to begin with a gun, you can do a remote control command.

Experiencing money without death a man do?

I have used this approach to others, I do not get the money I will give life to you, so the primary, typically by luck, but I will persuade him, life is more important than money, I will often tell the customer that the world has a lot more important than money, dignity, conscience, justice ... a lot,

Money is just in it's very small, you have to follow him into this kind of thinking, and you want to set an example of him that I don't really care about the money, even in private, I am a very generous people, but I have to make you feel this is not about the money, this is a responsibility of the problem, you should pay me, this is a responsibility. As each other's customers, is a terrible, they got a chance.

To your experience, how to judge the paragraph you want to chase the company really have the money or no money?

I've done one thing standing in their gate look into and out of vehicles, and their people from work clothes, I will detail to see a company's overall business situation, because I feel that a company inside the House the other are virtual, only one is really, people's desire to stay is the best response in a company is promising, so I prefer to keep each other company personnel chat, learn them some income situation and some of their willingness to continue working in this company down ideas, I will respect from many details.

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