Keyword: customer sign single service relationship skills 1, sign the Bill, and the customer relationship does not need to engage in too frequently, one is a waste of time, the second is to increase customer service. Sign the Bill, it is necessary to gradually deepen customer service relations, its derivatives business. The partnership is the development of customer relationships and create customer value real starting point. Shopping malls, we must first determine the interests of cooperation with each other, and then only with emotional and human exchanges, don't get down.
2. sales to have a very high efficiency and rhythm, has been dragging on not only a waste of your time, it is a waste of time, the customers can have no practical contributions, the customer will never think you are in for his sake, only think you baffled. To improve efficiency, and is gradually improve success, and to start the work method made too fine is no good.
3, 95 per cent of clients, are not very active themselves recognized and then checked the list of build on products of interest and confidence is a necessary condition for sale. On our own, and not all valuable or the right thing, we will immediately to do, business in the sales work certainly need enough proactive. SME employers are still very emotional, very few will really full of SMS Web site this product. So the salesperson cannot create obstacles for yourself, if you are afraid of being rejected and not dare say out of their own interests, just wait for customers to make a decision, will only lead to your performance always stagnate.
4. do not sign the Bill is like a very complex thing, blind pursuit of so-called sales techniques that will make you forget the sales results of the Foundation is the passion of the action. So don't be polite, if no drastic development spirit, is not suitable for sales. Client not specifically opposed the opening single out, help him to register the selected SMS Web site.
5, the so-called "consultative sales" or "customer focus" of interest, is not complete. If you and the customer even minimal relationship is established, then why do you bring value to customers? consultative sales focus, mainly in sales after providing customers with comprehensive after-sales service, helping customers implement the SMS Web site application value, not because this concept and hinder pre-sales and sign the Bill's procedures.
6, can indicate SMS Web site real prospects and are able to value? on sales and services have a complete understanding of? imagine:
A, wanted to recommend a good words, but hasn't been able to persuade the customer to sign the Bill, the result being separate companies.
Then you should consider: is the customer and of course not, not, or whether your sales advancing capacity?
B, the customer will recognize the value of regret, he will think: I have no eyes, or when the salesman can't level did not say clearly?
Want to know what customers value come from, you know what should be done from where to start "consultative sales".
7. customer's sense of urgency in the form:
A, uniqueness. You may not register today, tomorrow it's not a good word, you can only choose a market value and the value is relatively low.
B, business opportunities. As application consultants, we have a ready-made solution, the client application is early in the morning, you can get the shopping centres of industry competition level some advantage.
C, enumerate the local area, especially the enterprises registered in the same case, good words are customers of competitors a a preemption, wait no longer.
D, a sales person. If you feel that the above three reasons inadequate, so of course can't give customers manufacture tension, so sales momentum must be sufficiently confident. Only unique or not enough, the customer will think: you left time to, no one checked again, also no one checked, which is so urgent?! Oh, so the longer you wait the more ITIS.
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