Tags: sales customers produce disgust hate "don't bother me, I'm busy!". Basically doing the clerks were eaten on the customer's door, just started in embarrassment after all know soul-searching: is the ability to prepare enough? is the product does not meet the requirements of customers is their marketing skills? too poor or the customer's quality is too low? but slowly accustomed, flattering.
Maybe some sales friends will say: "I am completely in accordance with company standard operating procedures and training to marketing, intermediate I did nothing wrong! but often talked about half of the customers ' stand up ', what's the problem?"
Why suffer customers refuse to even bother? I personally think that the most fundamental reason is: the same, no creative "mechanization promotion routine."
Maybe a friend will not I suppose!: you really like to eat chicken, but let you eat meat every day only, breakfast, lunch, evening also eat, this is to what? I am afraid many people will see the chicken is annoying, on the air!
Another example: the author in his spare time published several articles on sales of small article, in order to sell friends learning exchanges also left QQ/MSN etc contact us, thanks to many readers with my buddy wrong love to connect with me, I would also like to new comers sales friends solve problems, but a period of time to have fed up! why? is my mind changed! no, because the average daily sales of dozens of new friends of the same and trivial, so dull and feeling is a waste of time, do not reply to it feeling and enthusiastic readers.
Other: "you are answering liulianxi?": "I 'm! you are?"
Other: "XX article is written by you?" answer: "it's me, but also please zhijiao. ”
Other: "see you introduce your very young!" replied: "Yes. ”
Other: "how old are you?" answer: "XX. ”
Other: "where are you now?" answer: "XX. ”
Other: "you are in your industry?" answer: "XX. ”
Other: "how many years you in sales?" answer: "XX. ”
Other: "what are you learning?" answer: "I haven't finished junior high school. ”
(Depressed: is interrogated prisoners or chat?)
Other: "you are too modest, junior high school didn't finished which can write an article?" asked: "would you like to find something I chat?"
(Impatient: I was busy, not idle nonsense!)
Other: "I'm on the Internet you write marketing articles, comparisons to appreciate your opinion and want to communicate with you. "I said," Welcome! "
(Fortunately: finally tacks)
Other: "I am a graduate student/incoming sales industry, want to ask you to ' how to become a good salesman '. ”
(Headache: I'm not Guo Jing, I am not going to martial arts)
This problem makes me a headache, not to answer it people will think I look down on people or our 帚自ç; answer me I wasn't what research science of success, I was just a salesman only, at best, have a little experience in sales, the other in the sales process some of the challenges I can also give advice; besides the other personal information, how can I not help each other on their own advantages and shortcomings, and help improve their learning based on post!
I only under non-answer: "I've been exploring in the hope that one day could be a good salesman. ”
(Address: the way ahead, unpack)
Other: "you tell me about your sales experience and the experience it may be helpful to me. "I said:" I'm sorry, my recent work are very busy and have time to talk to you! see you then. ”
Other: "fuck! just wrote an article a few broken? is there a good cattle, Laozi ask you a question is to look for you!"
(No language: salesman friends — don't your customers do not buy your product is the opponent's eye does not know the gold jade, you will only be called each other "SB, impotent"?)
Now my QQ personal description "a primary culture of salesman knows nothing. Non-sales related not chat! interested and I chat friends please self Shao chieh, do not check accounts, men learn much from fools friends please put the setting seems clear. ”
I wrote this thing not complain, nor is it okay for swearing, but let us look at the process of the chat between psychological changes, if I were the salesman's customers?
1, in communication with the customer must clear before, not all chatter, people don't necessarily like you have the time.
2. hopes that the new entry sales industry friend and customer communication is to take into account the other's feelings.
3. learn to analyze the characteristics of customers take different means of communication, do not own the endorsement in front of the customer "," not to take the customer as prisoner interrogation, to hold each other's needs and interests quickly into the theme.
4. adjust your mentality, business into righteousness in, don't figure poor key now.
No comments:
Post a Comment